Returns & Exchanges
We want you to be absolutely obsessed with your Trixie Cosmetics purchase, but if something isn't quite right, we accept returns on unused items within 30 days of delivery. Please note that for hygiene and safety reasons, we cannot accept returns on products that have been opened or swatched.
Check Eligibility
Ensure your items are in their original, unopened packaging with all safety seals intact to qualify for a full refund.
Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.
Pack and Ship
Print your prepaid shipping label and securely package your items, ensuring they are protected for their journey back to our pink warehouse.
Receive Your Refund
Once our team inspects your return, we will process your refund to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing